Use cases

Agentic workflows by function.

The patterns we install most often, grouped by the team that benefits. Each one ships inside your real tools — with an explicit human review checkpoint — and is owned by your team on day one.

Common searches that land here: AI agent deployment, agentic employee for sales, Slack/CRM automation, AI operations system, and AI customer success agent.

System anatomy

Inputs → Agent → Human review → Output.

Every system we install follows the same four layers. It's how we keep agents shippable, debuggable, and safe to hand off.

01

Inputs

Where the work actually starts. The agent listens to real signals in your stack, not a synthetic queue.

  • Inbound emails, forms, call transcripts
  • Slack messages, CRM events, ticket updates
  • Scheduled triggers and webhooks
02

Agent layer

Classify, extract, draft, route, and check. Small, composable steps — never one giant prompt.

  • Classification & extraction
  • Retrieval over your knowledge base
  • Drafting, routing, and checks
  • Tool calls into your real systems
03

Human review

An explicit checkpoint — sized to the risk. Some flows auto-send; the rest land in a queue with context and an approve button.

  • Inline approve / edit / reject in Slack
  • Risk-weighted thresholds
  • Full audit trail of decisions
04

Business output

A concrete artifact your team actually uses — not a chat window. The output is the point.

  • CRM updated, ticket resolved, email sent
  • Daily rollup posted to the channel that owns the number
  • Dashboards, runbooks, and weekly reports
Sales & CRM

Cut the time between an inbound signal and the next correct action.

Inbound lead triage

Trigger
New lead from website form, partner referral, or enrichment tool
Connected tools
HubSpot / SalesforceClearbit / ApolloSlack
Human review
AE approves the draft reply and confirms routing for ICP-fit leads
Business output
Enriched lead, owner assigned, first-touch email in drafts within 5 minutes
Best fit: Agentic Employee Installation

Post-call follow-up

Trigger
Gong / Fathom call recording finishes processing
Connected tools
Gong / FathomGmail / OutlookSalesforce / HubSpot
Human review
Rep edits the drafted email and confirms the logged next step
Business output
Follow-up email drafted, next step logged on the opportunity
Best fit: Agentic Employee Installation

Pipeline hygiene sweep

Trigger
Nightly schedule + CRM event stream
Connected tools
Salesforce / HubSpotSlack
Human review
Manager reviews flagged anomalies in a single morning digest
Business output
Stale deals nudged, missing close dates surfaced, channel digest posted
Best fit: AI Consulting
Operations

Wire your internal tools together so work moves without status meetings.

Ticket triage & routing

Trigger
New ticket created in Linear / Jira / Zendesk
Connected tools
Linear / JiraZendesk / IntercomSlack
Human review
Owner confirms priority and category before the ticket leaves the queue
Business output
Ticket classified, priority set, owner assigned with full context
Best fit: Agentic Employee Installation

Vendor & contract intake

Trigger
New contract or vendor doc uploaded to Drive / SharePoint
Connected tools
Google Drive / SharePointNotion / ConfluenceSlack
Human review
Ops lead approves extracted terms and risk flags before filing
Business output
Structured contract record, key terms extracted, renewal reminder scheduled
Best fit: AI Consulting

Cross-tool status sync

Trigger
Status change in Linear, Asana, or ClickUp
Connected tools
Linear / Asana / ClickUpSlackNotion
Human review
PM confirms scope changes before broadcast
Business output
Stakeholders updated in their channel of choice, no duplicate updates
Best fit: Agentic Employee Installation
Founder & executive

Senior context delivered as a written sentence — not another dashboard.

Daily executive rollup

Trigger
Scheduled morning run across data warehouse and ops tools
Connected tools
Snowflake / BigQuery / PostgresStripeSlack
Human review
Chief of staff scans drafted rollup, edits framing, then publishes
Business output
60-second written brief in the leadership channel before standup
Best fit: Agentic Employee Installation

Board-pack draft assistant

Trigger
Monthly board cadence + closed-month financial data
Connected tools
Notion / Google DocsStripe / QuickBooksSnowflake
Human review
Founder reviews narrative, edits commentary, signs off charts
Business output
Drafted board narrative with metric callouts and exec talking points
Best fit: AI Consulting

Inbox prioritization

Trigger
New email in founder's inbox
Connected tools
Gmail / OutlookCRMSlack
Human review
Founder confirms response drafts and delegations from a single queue
Business output
Triage label, drafted reply or delegation, snoozed when appropriate
Best fit: AI Consulting
Customer success

Catch risk early; cover more accounts with the same headcount.

Renewal risk monitor

Trigger
Daily signal sweep across usage, support, and CRM data
Connected tools
Product analyticsZendesk / IntercomSalesforce / HubSpot
Human review
CSM confirms risk score and approves outreach playbook
Business output
Ranked at-risk accounts with reason codes and recommended action
Best fit: Agentic Employee Installation

Onboarding copilot

Trigger
New customer added to Slack Connect or onboarding tracker
Connected tools
Slack ConnectIntercom / FrontYour product API
Human review
CSM intervenes only at flagged handoff moments
Business output
Customer guided through setup, status posted to internal channel
Best fit: Agentic Employee Installation

QBR prep brief

Trigger
Scheduled 10 days before each renewal
Connected tools
Product analyticsCRMNotion / Docs
Human review
CSM edits narrative and confirms account asks
Business output
QBR doc drafted with usage trend, risks, and expansion hooks
Best fit: AI Consulting
Recruiting & people

Move candidates through pipeline without losing the senior judgment calls.

Hiring pipeline triage

Trigger
New application in ATS or referral channel
Connected tools
Greenhouse / Ashby / LeverSlackCalendar
Human review
Hiring manager confirms shortlist before outreach
Business output
Resumes scored against rubric, shortlist drafted, scheduling link sent
Best fit: Agentic Employee Installation

Interview debrief synthesizer

Trigger
Interview feedback submitted in ATS
Connected tools
Greenhouse / Ashby / LeverNotion / Docs
Human review
Recruiter validates synthesis before sharing with panel
Business output
Consolidated debrief, decision recommendation, follow-up questions
Best fit: AI Consulting

Internal mobility & ops

Trigger
New role opened or org change posted
Connected tools
HRISNotion / ConfluenceSlack
Human review
People ops confirms role mapping and comms
Business output
Role draft, internal posting, and stakeholder notifications
Best fit: AI Consulting
Finance & admin

Structured data out of unstructured docs — with a clean audit trail.

Invoice & receipt intake

Trigger
Vendor invoice arrives in shared inbox or upload folder
Connected tools
Gmail / DriveQuickBooks / NetSuiteSlack
Human review
Controller approves coding and matches against PO
Business output
Structured invoice record, GL coding suggested, ready for approval
Best fit: Agentic Employee Installation

Expense classification

Trigger
New expense submitted to Brex / Ramp / Expensify
Connected tools
Brex / Ramp / ExpensifySlack
Human review
Finance reviews only exceptions and high-dollar items
Business output
Categorized expense, policy flags raised, receipt linked
Best fit: AI Consulting

Monthly close checklist

Trigger
First business day of the month
Connected tools
QuickBooks / NetSuiteNotion / DocsSlack
Human review
Accountant confirms each step and signs off variance commentary
Business output
Close checklist progressed, variances flagged, status posted
Best fit: AI Consulting
Example systems

What a finished install actually looks like.

Reference builds we use to scope and demo work. Honest labels — these are example installs and internal reference systems, not client case studies. Real client names and metrics stay private until a customer chooses to share them.

Example installSales & CRM

Lead Response Command Center

Watches
Inbound form submissions, partner referrals, and enrichment webhooks
Does
Enriches the lead, routes to the right AE, drafts a contextual first-touch email, and books the meeting if the calendar link is requested
Humans approve
AE approves the drafted reply and confirms the meeting type before send
Best fit: Agentic Employee Installation
Example installOperations

Slack Ops Assistant

Watches
Mentions and DMs in operations and engineering channels
Does
Answers from the internal knowledge base, opens tickets in Linear, and posts a contextual summary back to the original thread
Humans approve
Owner confirms ticket creation and scope for any change over a defined threshold
Best fit: Agentic Employee Installation
Internal reference systemCustomer success

Renewal Risk Monitor

Watches
Daily usage, support, billing, and CRM signals on every paying account
Does
Computes a risk score with reason codes, drafts an outreach plan, and pings the owning CSM in their channel
Humans approve
CSM confirms risk score and approves the outreach playbook before contact
Best fit: AI Consulting
Internal reference systemFounder & executive

Daily Executive Rollup

Watches
Revenue, pipeline, product, and ops signals across the warehouse
Does
Writes a 60-second narrative of what moved, what didn't, and where attention is needed today
Humans approve
Chief of staff edits framing before publishing to the leadership channel
Best fit: Agentic Employee Installation
Example installRecruiting

Hiring Pipeline Triage

Watches
New applications, referrals, and stalled candidates inside the ATS
Does
Scores resumes against the rubric, drafts a shortlist, sends scheduling links, and nudges interviewers on overdue debriefs
Humans approve
Hiring manager confirms shortlist; recruiter approves any candidate-facing message
Best fit: Agentic Employee Installation
Installed patterns

Six patterns we ship most often.

Installed pattern

Slack + CRM assistant

An always-on agent that answers from your docs and updates your CRM.

Problem

Reps lose 30+ minutes per day digging through Notion, Drive, and Salesforce for answers, account history, and template snippets.

What we install

A Slack-native agent that retrieves answers from your knowledge base, summarizes account context on demand, and writes CRM updates back to Salesforce or HubSpot without leaving the channel.

Outcomes
  • Answer in <10s in the channel where the question was asked
  • Account briefs auto-generated before every call
  • CRM hygiene goes from a chore to a side-effect
SlackSalesforce / HubSpotNotion / DriveOpenClaw
Installed pattern

Sales follow-up agent

Reads the call, drafts the email, schedules the next step.

Problem

Pipeline rots between calls. Follow-ups slip, next steps don't get logged, and the same deal gets re-discovered three weeks later.

What we install

An agent that listens to your call recording (Gong/Fathom), drafts a contextual follow-up email, proposes meeting times, and logs the next step on the opportunity automatically.

Outcomes
  • Follow-up email in the rep's drafts within 5 min of call end
  • Zero un-logged next steps
  • Sales cycles compress by 1–2 touches
Gong / FathomGmail / OutlookSalesforce / HubSpot
Installed pattern

Reporting rollups

Written summaries delivered to the channel that owns the number.

Problem

Dashboards exist; nobody reads them. The number only matters when somebody writes a sentence about it.

What we install

A scheduled agent that pulls metrics across your stack each morning, calls out the deltas worth noticing, and posts a written summary to the team that owns each KPI.

Outcomes
  • Daily written rollups in <60 seconds to read
  • Anomalies flagged before standup
  • Execs stop asking for ad-hoc pulls
Snowflake / BigQuery / PostgresStripeSlackLinear / Jira
Installed pattern

Task follow-up agent

Watches owners and deadlines. Nudges the stalled work.

Problem

Tickets sit. Owners get distracted. Managers spend half their week chasing status updates that an agent could surface.

What we install

An agent that monitors Linear/Jira and Asana, identifies stalled tasks based on your team's actual cadence, nudges the owner privately, and escalates only when a human is genuinely needed.

Outcomes
  • Stalled tickets surfaced same-day
  • Manager status meetings cut in half
  • Escalations only when they matter
Linear / JiraAsana / ClickUpSlack
Installed pattern

RFP & proposal assistant

Draft 80% of the response from your past wins in minutes.

Problem

RFPs eat senior time. Past answers live in a hundred docs and the right person is always on PTO.

What we install

An agent that ingests your past proposals and security questionnaires, drafts the new response section-by-section against your tone and approved language, and flags the questions only a human should answer.

Outcomes
  • First draft in hours, not days
  • Consistent, on-brand language across responses
  • Senior reviewers focus on the 20% that needs them
Google Drive / SharePointNotion / ConfluenceOpenClaw
Installed pattern

Customer onboarding copilot

Every new customer gets a senior implementation lead — at agent cost.

Problem

Onboarding is the highest-leverage moment of the customer relationship and the most under-staffed.

What we install

An agent that walks each customer through implementation, answers product questions in their channel, drafts setup configs, and pings your team only at the genuine handoff moments.

Outcomes
  • Time-to-value cut by 30–50%
  • CSMs cover 2–3x more accounts
  • Onboarding bottleneck stops being the bottleneck
Slack ConnectIntercom / FrontYour product API
Don't see your workflow

If you can describe it, we can scope it.

These are the patterns we ship most often — not the full list. Bring us the workflow that's eating your team's time and we'll tell you the shortest path to an agent that handles it.

Start small

Start with a scoped recommendation.

Tell us the workflow, tools, and outcome. We'll recommend the shortest path: hourly consulting, installation, or a workshop.